I have had to call regularly to get updates, and have attempted to call Chevrolet's customer assistance center to open an inquiry but am getting the run around of rover a month. My vehicle continues to have braking/idling/spudering issues on occasion, it is not constant. It's now December 4 and they still do not have the replacement control arms & the bolts that go with them (page Chevrolet service dept alexandria, va 22312 70. They ordered a speed-control part and all the recall parts. Again they couldn't "replicate" the issue, but inspected the car with regards to the recall and returned it with no immediate resolution. At this time, I knew about the recall (# A192261870) and brought my car back in on Nov. Late October, I experienced other issues with clicking on my breaking system, with my stabilitrack and check engine lights turning on, but then off when I went in reverse. They did find a tear in some arm on the vehicle, caused by a defective ball bearing which was replaced but unrelated to why it was there. They could not replicate the problem or address it and were not aware of the notice GM had sent out. 2, 2019 (labor day) and I had my car towed from my parking garage to the dealership on Sept. I did not know if I would make it home and had to drive with my hazards on. I experienced idling and jerking when my car was in lower gears, jerking so badly, with running in high rpms. The first being an evaporaive emissions purge valve that may not fully close, causing the engine to run cold, hesitate or stall at idle speeds. Both notices were received after my 2017 Trax had been taken to the dealership for check-ups/repairs because of presenting symptoms of both issues of the notices/recall. I've received two notices from GM, once that has an actual recall.
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Thank goodness I didnt have an accident while driving. I can only assume it was for the brakes as they were faulty to begin with. For some reason I got a credit for $167 on my bill for what I do not know as it showed as insurance? I paid a total of $483. I was told at the dealer that mud and dirt got into the brakes and that the brakes were 'hot" whatever that means.had I known that it was a brake issue by the indicator lights and updates on onstar I would have considered it a serious problem and taken the car as soon as possible but I waited as no warning lights and no indication from driving that the brakes were an issue. Cant help but wonder if that related to later issue with the brakes replaced at 9500 miles.
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At 2500 mileage the master cylinder leaked into the brake booster and the master cylinder was replaced. I had to have the brake fluid reservour replaced as it was broken. Also had a prior issue where brake fluid leaked out of the vehicle when driving at 2500 mileage.
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Knowing the low mileage on the vehicle and knowing all cars the norm is usually around 20,000 miles the brakes are ready to be serviced. Upon taking the car to the dealer for service, I was told that mud and dirt got into the brakes and that the car needed new brakes, pads, caliper slides, rotors. Monthly updates as to car maintenance also indicated no issues. At 9500 miles ( 3years)when the squeak happened, no warning lights or onstar indicated there was a brake issue. At no time did the brake squeal when applying the brake.
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At the 3 year mark or near, I heard a squeal from time to time while driving forward.